Beating fraud is an ongoing battle when running a phone service as it seems everyone spends their time trying to hack computers these days!
At Rosetta Telecom we use a number of features to try and prevent people making fraudulent calls on your phone system and I won’t go into them here.
Our latest addition is to add maximum call length and cost limits to our outbound calls. As from today, the maximum length for an outbound call is 60 minutes and there is also a maximum cost set in case someone tries to ring a high charge number. If the limit kicks in, all you need to do is redial your call and your off again.
These new limits would only have affected 12 calls since we have been in business so I am confident that it won’t be an inconvenience to our customers but please get in touch if you think it could cause you problems.