We were approached by a company that needed a new system to manage their customers and enquiries. We recommended an off the shelf Customer Relationship Manager (CRM) would probably suit them as we’re always happy to recommend the best option, … Read more
When I set out to write this article I wanted to make sure that I was merely giving advice to other businesses without falling into the trap of just creating a sales pitch. Well for those of you that know … Read more
Most people have heard about the move away from traditional phone services and towards a web based offering (VoIP, internet telephony, virtual phone systems). However, not every business fits the web based model where features are provided that meet the … Read more
I spoke to someone the other day about why they might need instant messaging in their company and his response was that he thought it was something that children use to chat to each other! Whilst that might be true, … Read more
I’m sure you’ve heard of services such as Dropbox or Google Drive, you might well have used them. They’re a really handy way of sharing your documents without having to store them locally. The advantages of these services are that … Read more
The scariest thing I hear is when someone gets in touch and tells me that their laptop has just died or been stolen and they don’t have a data backup. You know the conversation. “My laptop’s died. Can you fix … Read more
Do you provide free wifi to your customers or guests? You’d be surprised how many businesses offer this useful service but don’t think through the dangers or consider the marketing potential of it. There are several things you need to … Read more
What is a short term radio station? Well it’s pretty much what its name suggests! We can provide a radio station for your event. This might be a one day affair, such as a village show or a concert, or … Read more
Our virtual phone system can help your business to be more flexible, efficient and save money. #rosettatelecom… Read more