Business premises audio
Playing background music in your business is a complex matter in the UK. First you have to make sure you have the correct licences from the PRS and the PPL so that the artists get paid. Then there is the … Read more
New supported handsets
The Rosetta Telecom system lets you use any SIP compatible handset but we specifically support a range of phones. You can see more about them in our shop. We’ve always recommended Grandstream phones as they are good quality but not … Read more
GDPR and what we’re doing
You really must have heard about GDPR and what effect it is having on businesses. If not, I urge you to do some searching! This post is to tell you what we are doing at Rosetta Telecom. First of all, … Read more
Fraud preventing call maximums added
Beating fraud is an ongoing battle when running a phone service as it seems everyone spends their time trying to hack computers these days! At Rosetta Telecom we use a number of features to try and prevent people making fraudulent … Read more
We’re on Twitter now!
We’re now on Twitter so we can let you know about new features and updates. We’re also rolling out notifications so you’ll be able to get a tweet when you get a missed call, voicemail or a new invoice. Follow … Read more
Welcome to our conference rooms
Our latest feature is the addition of conference rooms to our cloud phone system so you can have on the phone meetings. All you need to do is create a new feature and select “Conference room” as the type. Now … Read more
Music on hold without greensleeves!
Have you ever called a company and been stuck on hold listening to greensleeves for ever? Well we don’t think you should subject your callers to that sort of purgatory so we use some fairly decent, licence free music on … Read more
Why are Rosetta Telecom different?
There are a large number of phone providers around these days so how can you choose between them? Why should you choose Rosetta Telecom instead of anyone else? Well for starters we are small enough to care about our customers’ … Read more
Our reseller programme is up and running
Our new cloud phone system has been extremely popular since we rolled it out recently. We’ve been really busy with enquiries, new customers and people wanting to resell our system to their customers. As a result, we are happy to … Read more
Call recording now available
As promised we have now introduced call recording to our cloud phone system. You can sign up for as little as £10 a month for 50Mb of storage and can select whether to record inbound calls, outbound calls or both. … Read more